Our experience with Henan Abot Trading Co. Ltd was filled with lies, deceit, and a lack of accountability. On July 1, 2024, we placed a $225,284 order for Mini-Split units and accessories. We paid $93,436 upfront, including $33,700 for Air DDP, expecting 41 Outdoor Units, 103 Indoor Units, brackets, wire, and linesets. The final payment of $146,434.60 was made on August 27, yet the shipment, arriving September 18, was missing key items: all Electrical Wire, 96 brackets, and half the Copper Linesets. Despite promises, the remaining items weren’t delivered until October 3, missing proper linesets entirely. Instead, we received mismatched, single-size lines, rendering them unusable. Forced to purchase replacements locally, we incurred nearly $20,000 in extra costs.  When the Sea-Truck shipment finally arrived October 31, units were damaged due to poor packaging. Stacked improperly, 18K and 24K units were crushed, leaking refrigerant, and unusable. Henan Abot refused accountability,

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